Frequently asked questions

You could see different prices for the same product, as it could be listed by many Sellers. Visit My Orders to check the status of your replacement. In most locations, the replacement item is delivered to you at the time of pick-up. In all other areas, the replacement is initiated after the originally delivered item is picked up. Please check the SMS & email we send you for your replacement request for more details.

You can write to support@gaiaapp.aef or your corporate gifting requirements.

Go to My Orders in your Gaiaapp account to track your package.

You can track the location of your package by entering your tracking ID here.

Go to My Orders in your Gaiaapp account to find details for all your orders.

Do not worry, the delivery agent will try to deliver again on the next working day. You can also call the delivery agent to get the latest delivery update.

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